Allstate offers competitive pricing and great service. Rob's office is always helpful whenever I need anything! They are the best!!!
Paul, Karen and team provide consistent high-quality customer service experiences. It is refreshing working with such loyal and dedicated professionals. My policy was originally written by All State's phone sales staff resulting in numerous administrative and communication errors. Robert Cella's team took all the time I needed to sufficiently understand and amend both my auto policies. I have since transferred all of my policies to this office and will continue working with them despite having moved over an hour away.
Rob/Team, thank you for your perseverance in ensuring both myself and my assets are accurately and sufficiently protected.
Best Allstate agent there is!
I found him to be lazy, when asked to look into why Allstate arbitrarily added collision on policies that have never had it. All I got was attitude (he also never did it). When asked to downgrade my policy type I was asked to find another agent. He also took weeks to provide an email audit on my policies.
For those who take the time to read this, another reviewer posted a One-Star rating due to what appears to be qualitative and clerical concerns. Before you give any credence to their post, I strongly urge you to consider the nature and character of the other reviews, which are themselves systematically unprofessional and deprecating in nature, illuminating more about the character of the reviewer than the substance of their condemnatory reviews.
Rob Cella is a great guy who is always willing to go the extra mile for his customers. Rob has even let me know about promotions that helped bring down the cost of my insurance! His staff are always helpful, professional, and above all friendly. I recommend the Robert Cella Allstate to all of my family and friends and am happy to say that they have had the same great experience.
Allstate Insurance Agent Robert L Cella is a US Insurance Agency based in Ringwood, New Jersey. Allstate Insurance Agent Robert L Cella is located at 16 Skyline Lake Dr Ste 5A, Ringwood, NJ 07456, USA.
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